Help & support

Stuck on something, or something not right? You may find the answer just below. If not, send us a message: a real person reads every one.

Quick answers

I forgot my password

Go to Forgot your password? and enter the email address you signed up with. We’ll send you a link to choose a new one.

My confirmation email hasn’t arrived

Look in your Junk or Spam folder for an email from no-reply@saveverything.org. If it isn’t there, open your library and choose Resend the link at the top of the page.

How do I download everything I’ve saved?

Sign in and go to Download everything. It gathers your originals, with their titles, dates and descriptions, so you always have your own copy.

How do I report something I saw on the site?

Open the item and use the Report this item link near the bottom of its page. Tell us briefly what is wrong; it goes straight to the people who review reports.

A privacy question, or deleting my account or data

Send us a message below and choose Privacy, or deleting my account or data. Send it from the email address on your account, so we know the request is really yours. Our Privacy Policy explains what we keep and why.

Send us a message

We usually reply within a few days. You don’t need to be signed in.

We’ll reply here, so please check it.

If something isn’t working, tell us what you were doing and what happened. Please don’t include passwords.

Help & support · Saveverything